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People in France talke about different things in different ways than people in Saudi Arabia. As you may have heard, language is culture. My impression is that you can learn a language from the software, but it does have a cookie-cutter approach.
#Rosetta stone totale error 2124 software
My daughter has a better accent than I do, but the software seemed to understand me better than it did her. The kids seem to enjoy the sessions and do well at them, although the voice recognition seemed to have trouble with the kids' voices. When the product arrived, we installed it and began to run it. If I wanted the product, I'd have to pay the shipping.
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I objected that they had sent me an email that offered free shipping with no such qualifier.Īfter going around the mulberry bush a few times on that subject, I realized that the operator was not going to break forth from her programmed algorithm. In the course of the conversation, it became clear that the free shipping offer was for U.S. I kept getting an error message which didn't mean anything to me, so I called Rosetta Stone for help. So, I went online and attempted to purchase. The motivator was an ad I received by email offering free shipping. My first experience with Rosetta Stone should have been a tip-off.Īfter numerous ads in Scientific American imprinted the Rosetta Stone name into my noggin over the years, I finally purchased Levels 1, 2 and 3 - the Homeschool Edition, for my kids to study Hebrew.


Realistically, based on experience thus far, I am expecting nothing more than an automated email response. The Rosetta Stone company should demonstrate its desire to provide excellent customer service by doing the following:ġ) Agree to pay for the return postage for the exchange-to-upgrade of product.Ģ) Make it impossible for any customer to be on hold beyond ten minutes. This complaint is directed solely at the Rosetta Stone company and its exceedingly unfriendly customer "support" policies. This is not a complaint against the phone rep with whom I spoke. However, considering the extremely frustrating experience I underwent, I will be surprised if he follows through. I was asking to make an exchange for an upgrade.ģ) Since the cost for 1&2 was my budget limit, my husband will be the one who has to call to initiate and pay for the difference for exchanging and upgrading to 1-5. To be clear, I was not asking to return the product. I attempted to inquire about that process and following is the result:ġ) I called the direct line, 1-80, pressed option 3 and proceeded to be on hold for 45 minutes! The recording had claimed 15 minutes.Ģ) I was told that, unlike other companies, your company does not send a pre-paid postage slip to customers wanting to exchange products. However, he would like to exchange it for Chinese 1-5 v4 TOTALe. I purchased Chinese 1&2 v4 TOTALe for my husband's Christmas gift. (This is topically related to a hardware FAILURE)

#Rosetta stone totale error 2124 driver
(Code 43)Ī device driver notified the operating system that the device failed.
#Rosetta stone totale error 2124 windows
Windows has stopped this device because it has reported problems.

I had an issue with a brand new Headset and after checking with windows support everything pointed out to a hardware problem but the Tach from Rosetta still send me a lis of test that I knwe were useless so I went to the Rosetta Stone Store and purchased another headset and went home, it worked right after I pluged it in, thos other one still does not work.Ĭode 43: Windows has stopped this device because it has reported problemsĪpplies To: Windows 7, Windows Server 2008, Windows Vistaĭevice Manager displays the following message in the Device Properties dialog box, on the General tab, in the Device Status text box: In addition to the IGNORANCE of their tech support people is the fact you have to wait one day for the STUPID answers from their RETARDED employees. Customer support is THE WORSE I HAVE EVER SEEN IN MY 20 YEARS OF IT EXPERIENCE.
